Your personal information is processed by the Company in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act (Cap 586).
Seed Building, C1 Midland Micro Enterprise Park
Naxxar NXR 6345
|Data Controller|| means “the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law” as defined in Article 4(7) of the General Data Protection Regulation;|
|Data Subject|| means a natural person whose personal data is processed by the Company and its processors;|
|Personal Data|| means “any information relating to an identified or identifiable natural person (‘data subject’); an identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person” as defined in Article 4(1) of the General Data Protection Regulation; |
|Processing||means “any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction” as defined in Article 4(2) of the General Data Protection Regulation.|
What personal data do we collect?
We collect your personal data in the following situations:
- When you send us an enquiry or book a consultation
We collect your personal data when you enquire about our service by submitting the contact us form on our website or by booking a free consultation. The personal information we collect from you includes your name, your email address, your phone number and the content of your enquiry.
- When you contact us by phone
We collect your personal data when you call us or send us an email. When you call us, we will request you to provide us with your name, your phone number and/or your email address (depending on your preferred mode of communication) as well as the details of your request.
- When you participate in our surveys
We may collect certain personal data from you when you participate in our surveys that we send to you via email.
- When you access our website
We may collect some information about you when you access our website, for example your IP address, your operating system, browser used to visit the website, browser version, and your language preferences.
Your personal data will be used for the following purposes:
- To respond to your enquiries;
- To schedule free consultation sessions;
- To provide you with requested service as agreed;
- To communicate with you as and when required;
- To monitor the usage of our website;
- To gather statistical data so that we can improve our website and user experience.
Legal Basis for Processing Personal Data
Our legal basis for processing your personal data includes:
- Performance of a contract
Where your personal data that we collect is necessary for us to deliver our service, our legal basis for processing your personal data is the performance of our contract with you;
- Legitimate Interests
Where we are required to process your personal data to conduct our business such as to monitor our website usage, to respond to your requests etc., our legal basis for processing your personal data is our legitimate interest which does not override your rights;
If you opt-in to receive direct marketing material from us, our legal basis for processing your personal data is your consent. You may withdraw your consent anytime, and we will cease processing your personal data for direct marketing purposes.
Retention of Data
We will retain your Personal Data only for as long as necessary to fulfil the purposes we collected it for and thereafter for compliance with our legal, tax, accounting and other business requirements. Please note that we may also need to retain your personal data to be able to assert our rights or defend any claims involving you. We will securely erase all your personal data if we do not have any lawful grounds to continue processing it.
We do not sell or rent your personal data to any third party. We may disclose your personal data as described hereunder:
- Our Service Providers
We may share and disclose your personal data with third-party service providers that we engage during the performance of our business operations, such as web hosting, email distribution, marketing and customer support services. For the avoidance of any doubt, we will only disclose your personal information that is necessary for our Service Providers to perform their functions on our behalf. Our Service Providers will only use your personal information as authorised by us.
- Merger or Acquisition
If we enter into any discussions to sell or otherwise transfer any part or whole of our business, we reserve the right to disclose your personal data as part of commercial due diligence or transaction that we enter into.
- Legal Requests
If we receive a valid legal request for disclosure of your information, such as a subpoena, we will be required to disclose your personal information to such requesting body for compliance with the law.
Your data rights
You have certain rights relating to your personal data including:
- Right to access your personal data
As a data subject, you may ask us to provide you with a copy of all your personal data that we hold.
- Right to rectification
You have the right to rectification of any incorrect or incomplete information.
- Right to withdraw consent
You have the right to withdraw your consent from receiving any direct marketing material from us by clicking the “unsubscribe” button at the bottom of our marketing email or alternatively by contacting us with your request.
The Information and Data Protection Commissioner
The Information and Data Protection Commissioner may be contacted at:
Level 2, Airways House,
Sliema SLM 1549
Telephone: 2328 7100
Email: [email protected]
Security of data
The security of your personal data is important to us, and we are committed to maintaining the confidentiality of the information you provide us. We take all reasonable and commercially viable measures to protect your personal data, but you acknowledge that no method of transmission over the internet or method of electronic storage is completely secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.
Third-party website links
We do not target our website and service to individuals who are under the age of 18 (“minors”) or knowingly collect personal data from minors.
Business address: Appz Ltd
Seed Building, C1 Midland Micro Enterprise Park
Naxxar NXR 6345